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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leah Remmus

March 14, 2026

5  out of  5
rating by Leah Remmus
"Amanda's hard works and patience helped me work though and peace together my car insurance. She was so patient and open-minded and working with her was easy and enjoyable. Thank you so much for your hard work."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in St Robert to know that you had such a wonderful experience with us here on State Farm Agent Carey Heitman’s Team."
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Angel Foster

February 26, 2026

5  out of  5
rating by Angel Foster
"Brittany was absolutely wonderful to work with. From the very beginning, she was knowledgeable, patient, and genuinely invested in making sure I understood all my options. She took the time to answer every question clearly and made what can sometimes feel like a stressful process smooth and straightforward. Her professionalism and positive attitude truly made the whole experience amazing. I’m so grateful for her guidance and would highly recommend Brittany to anyone looking for an insurance agent who truly cares about her clients."
We responded:
"Angel, thank you for your wonderful review of State Farm Agent Carey Heitman’s Team!"
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Joseph Sanford

February 5, 2026

5  out of  5
rating by Joseph Sanford
"Love working with Carey Heitmans team at St.Roberts State Farm. Kelly worked diligentlyand quickly to retain a policy to protect my asset. Thank you to the entire for years of great service!!!!"
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Rechelle B

February 4, 2026

5  out of  5
rating by Rechelle B
"I’m so happy that Krista Butler contacted me otherwise I’d wouldn’t have switched my car and homeowners insurance AND add my 16 year old son as a driver and my policy was still $50 less a month than Progressive insurance. I’m a single mom and this totally made my day!"
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Kayla Bahr

January 31, 2026

5  out of  5
rating by Kayla Bahr
"Brooke was so helpful and kind! 10/10 recommend her and Carey Heitman State Farm."
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Brianne Sisti

January 28, 2026

5  out of  5
rating by Brianne Sisti
"Carey's team has been my go to for real estate for many years. The staff is always helpful and professional, especially Krista! I never hesitate to recommend them to friends for all their insurance needs. Each situation is different and they listen to customize policies for you and your budget."
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Brianna Moore

January 28, 2026

5  out of  5
rating by Brianna Moore
"Candice is incredible and has been the best person I have worked with in the industry EVER! She has went above and beyond for me and my family for what feels like a decade and I cannot recommend her enough! Thank you, Candice!!"
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Donald Johnson

December 15, 2025

5  out of  5
rating by Donald Johnson
"I seem to be constantly updating my policies, but they always greet me with a smile, and work with me to keep my rates reasonable. I am in their office or on the phone at least every other week with a question or a policy change. Great customer service and so pleasant to work with!"
We responded:
"Thank you, Donald, for sharing your experience. It's wonderful to hear that our team has been able to assist you with your policy updates and questions while providing great customer service. We appreciate your kind words and your trust in us to keep your rates reasonable. Your feedback means a lot to us, and we're here whenever you need assistance."
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Kasi Wallace

October 14, 2025

5  out of  5
rating by Kasi Wallace
"Super easy to work with and incredibly helpful!"
We responded:
"Thank you, Kasi, for sharing your positive experience! It's wonderful to hear that you found the process easy and helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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James “WORLDWIDE” Watson

October 14, 2025

5  out of  5
rating by James “WORLDWIDE” Watson
"Always quick to get things taken care of for me!! Thank you!!"
We responded:
"Thank you for your kind words and the fantastic rating, James! It's great to hear that our team has been able to assist you promptly with your insurance needs. "
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Michael Ogle

September 19, 2025

5  out of  5
rating by Michael Ogle
"They made it easy to switch and very pleasant to work with, thank you! Had to switch to another vehicle and got it done with phone call!"
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Sierra Freas

August 20, 2025

5  out of  5
rating by Sierra Freas
"Kelly was wonderful! She made everything as quick and easy as possible!"
We responded:
"Thank you, Sierra, for sharing your experience! It's fantastic to hear that Kelly was able to make everything quick and easy for you. We appreciate your feedback and are glad to have you as a valued customer."
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G Ken Mackley

August 18, 2025

5  out of  5
rating by G Ken Mackley
"Very helpful Staff"
We responded:
"Thank you for your kind words and for taking the time to leave a review. It's wonderful to hear that our staff was able to assist you effectively."
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Michael Hirjak

August 11, 2025

5  out of  5
rating by Michael Hirjak
"Courteous, and I could see the smile through the phone."
We responded:
"Thank you, Michael, for your wonderful feedback! It's fantastic to hear that our team's courtesy and positivity came through during your call. If there's anything else we can assist you with, please feel free to reach out."
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Linda Lane

August 5, 2025

5  out of  5
rating by Linda Lane
"Extremely helpful."
We responded:
"Thank you, Linda, for your kind words and the perfect rating. It's wonderful to hear that you found the service extremely helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Judy Hamm

August 5, 2025

5  out of  5
rating by Judy Hamm
"Kelly Wilson was very helpful. She was able to tell me exactly what I needed to do in reference to my question. She was quite pleasant and patient."
We responded:
"Thank you for sharing your experience, Judy. It's wonderful to hear that Kelly was able to assist you effectively and provide the guidance you needed. We're glad to know she made the process pleasant and was patient throughout. Your feedback is greatly appreciated and will be shared with Kelly and the team."
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Anthony Watson

August 4, 2025

5  out of  5
rating by Anthony Watson
"I've been under Mr. Heitman and his team since I got my first car when I was 16. I'm now 25 and his team has still made sure to get me the best rates, coverage, and customer service everyday, even as I have moved out of the area and into KC. They are fantastic people and great agents."
We responded:
"Thank you, Anthony, for sharing your experience with us. It's wonderful to hear that you've been with us since your first car and that our team has consistently provided you with the best rates, coverage, and customer service over the years. We certainly appreciate your loyalty and don't take that for granted! :) "
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Alicia Weber

July 31, 2025

5  out of  5
rating by Alicia Weber
"The team is great at answering my questions and getting back to me in a timely manner."
We responded:
"Thank you, Alicia, for sharing your positive experience with our team. We're delighted to hear that your questions were answered promptly and that you felt well-supported. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Lisa Cunningham

July 30, 2025

5  out of  5
rating by Lisa Cunningham
"Brenda and Candace are so helpful and do whatever they can to make sure you get the best service and coverage."
We responded:
"Thank you, Lisa, for sharing your experience with us. It's wonderful to hear that Brenda and Candace were able to provide you with such helpful service and ensure you received the best coverage. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service."
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Deonte Garland

July 14, 2025

5  out of  5
rating by Deonte Garland
"Got a quote from the agent Kaitlyn Frabel. She's an excellent agent got me an amazing deal. Definitely would recommend talking to her if you want to switch car insurance or are in need for some!"
We responded:
"Thank you, Deonte, for sharing your positive experience with Kaitlyn. It's great to hear that she was able to provide you with an amazing deal. We appreciate your recommendation and are glad to have been able to assist you with your car insurance needs. If there's anything else we can do for you, feel free to reach out."
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Malcolm Johnston

July 2, 2025

5  out of  5
rating by Malcolm Johnston
"Beth was great to work with. She helped me with all I needed."
We responded:
"Thank you, Malcolm, for sharing your experience. It's wonderful to hear that Beth was able to assist you effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service. "
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Zoe Richards

June 30, 2025

5  out of  5
rating by Zoe Richards
"BRENDA NUTTER What can I say from the time I met her almost 30 years ago she was a breath of fresh air. She treats her customers like family always caring you can tell this is not just a job. If I was gonna rate her it would be a 15 there's plenty of sevens and eights out there but no fifteens. I would say you're lucky to have her and hope that she stays as long as she can."
We responded:
"Thank you for sharing such a heartfelt review about Brenda. It's wonderful to hear how her dedication and care have made such a lasting impression over the years. We truly appreciate your kind words and are grateful to have Brenda as part of our team. Your feedback means a lot to us, and we're delighted to know that she has provided you with exceptional service."
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Sharon Guill

June 21, 2025

5  out of  5
rating by Sharon Guill
"Their customer service is outstanding they Definately go above and beyond for their customers. It’s nice to see in a world where customer service is almost a thing of the past, this team has nailed it. Thanks Krista and State Farm team."
We responded:
"Thank you, Sharon, for sharing your experience with us. It's wonderful to hear that our team, especially Krista, has made a positive impact. We strive to provide exceptional service, and your feedback reinforces our commitment to going above and beyond for our customers. Your kind words mean a lot to us."
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Tricia Thompson

June 19, 2025

5  out of  5
rating by Tricia Thompson
"In the last year and a half accidents have happened in our household first with a deer t-boning my husband’s truck nearly totaling it out and second with March 14 tornado going over our house yet pelting us with hail and doing thousands of dollars worth of damage. Seldom do we need to call our agent or his staff for help but let me tell you that both times, Carey Hietman and Krista were on the phone numerous times helping us to navigate the process. This completely helped to keep the frustration and stress levels to a slight inconvenience. Any time I called for help or assistance you could hear the empathy and the kindness in Krista’s tone. She always calls me back same day even if it is 2 minutes before going home for the day. Agents can be heartless and by the book or cold in their tone, but not the Heitman group, they care. Want an agent, okay go get you one, want an agent that treats you like family, call Carey Heitman at State Farm in St. Robert. The agent with a heart!"
We responded:
"We're grateful to have been able to assist you and your family, and we appreciate your trust in us. Your feedback is invaluable, and we're here whenever you need us."
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Katie Hutson

June 13, 2025

5  out of  5
rating by Katie Hutson
"Was very helpful with getting me rates. Beth was very nice and patient with me when asking question about what I wanted."
We responded:
"Thank you, Katie, for sharing your experience. It's wonderful to hear that Beth was able to assist you effectively and provide the support you needed. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."